Senior Account Manager (UK)

Today Digital: Who Are We?

We’re an online news publication committed to changing the way people find, consume, and share information about business technology across our publication brands UC Today, CX Today, XR Today and AI Today. We have been innovating since day one and are now in our sixth year of trading with no signs of slowing down.

Our customers are exciting and innovative tech brands that value what we do. They span the globe from London to Silicon Valley and beyond.

Our Values Define Us 

We’ve developed a sensational team of dedicated individuals; all committed to helping the business thrive.  

We’re big on developing ideas, creating new plans, and setting goals that help us to move towards a brighter future.  

We’re a fun crowd of people, we’re driven, and we self-start. 

Your Days with Today Digital 

Work perks include private healthcare, a full wellness programme, rewards, a work from home equipment allowance, and a selection of in-person social events.  

We might be virtual, but we’re not distant. We embrace the latest technology and work styles, which means that we can collaborate constantly and effectively.  

Today Digital is fast-paced and we’re going places. If you’re looking to advance your career, work from anywhere and learn from other talented and motivated people, then we might be a perfect match. 

Recommended Read 👀 – How to Land a Job at Today Digital (PDF)

Are You Ready to Drive Forward as Our New Account Director?

We’re on the hunt for a dynamic, goal-driven Senior Account Manager ready to ignite our target account list! In this high-energy role, you’ll be supercharging existing relationships and sparking new ones, all while navigating high-value contracts and fuelling growth across a spectrum of products and services. 

You’ll take the wheel to steer our demand generation marketing solutions towards unprecedented heights. We’re in the market for someone armed with a formidable background in innovative B2B marketing solution sales. 

Are you a master communicator who knows how to captivate clients? Can you inspire them to tap into the power of marketers and agencies? If your passion for sales is set ablaze by challenges and opportunities, this is the role for you. Buckle up, and let’s accelerate towards success together! 

Responsibilities 

As a Senior Account Manager, your duties and responsibilities will include: 

• Developing and expanding new and existing accounts. 
• Building and nurturing trusted relationships with new and existing accounts. 
• Selling multichannel marketing solutions that fulfil client goals and objectives. 
• Delighting clients with market-leading account management focused on client outcomes in line with business goals. 
• Increasing annual contract value (ACV) and average order value (AOV) across all existing accounts and developing a forward plan for new account growth. 
• Owning and executing long-term account plans with some of the world’s largest technology organisations. 
• Convincing clients to invest in new and innovative ways of engaging our audiences. 
• Collaborating with sales, marketing, operations, and content teams to execute account plans, deliver on solutions, and grow revenues. 
• Building a deep understanding of client needs to help create and contribute ideas and initiatives for new product, content, and marketing opportunities. 

Your DNA: 

As our Senior Account Manager, your professional DNA should include the following: 

Passion: You are driven by a genuine passion for delivering excellence in B2B marketing solution sales. You take pride in leading by example, inspiring, and collaborating with the wide Today Digital team to ensure potential is fulfilled. 

Self-Starter: You’re an action-oriented individual, spotting challenges and opportunities without prompt. Proactive, adaptable, and driven, you take the initiative and confidently carve your own path, especially in unfamiliar territory. You learn, improve and complete tasks with enthusiasm. In the fast-paced world of B2B marketing solutions, your energy inspires others. At Today Digital, we cherish such self-starters who don’t wait for the future but create it. 

Relationship Builder: Building and maintaining strong relationships comes naturally to you. You have a talent for creating deep, lasting connections with clients and partners. 

Innovative Strategist: You have an innovative mindset and the ability to think strategically. You are always looking for new ways to engage clients and generate revenue, with a keen eye for industry trends and emerging marketing solutions. 

Detail-Oriented Planner: You pay attention to the smallest details and have a planned approach to account growth. You are adept at crafting and executing long-term account plans with large organizations. 

Collaborative Team Player: You thrive in a team environment and possess the ability to work collaboratively across multiple departments. You value the input of others and understand that great results come from collaborative efforts. 

Flexible and Adaptable: You understand the dynamics of working in a growing organization and can adapt to changing circumstances and priorities. 

Strong Communicator: Excellent communication is part of your DNA. You know how to communicate effectively with stakeholders at all levels, from team members to senior professionals in client organizations. 

What we are looking for from you 

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.   

The ideal candidate will possess the following: 

• Proven and recent experience in consistently growing revenue from B2B organisations 
• Experience and success in building relationships with multiple stakeholders in client organisations. 
• Demonstrable consultative sales skills and experience. 
• Proven ability to influence and negotiate with senior marketing professionals. 
• A keen attention to detail and a planned approach to account growth. 
• A collaborative, creative spark with the ability to effectively work with other departments. 
• Ability to work effectively in a growing organisation with multiple stakeholders. 
• Experience of developing new revenue streams through creative content, multichannel digital marketing campaigns 
• Experience in increasing marketing solutions spend from large international B2B organisations. 
• Recent success in selling digital marketing solutions to the B2B technology industry is preferred but not essential. 

Travel Expectations 

This is a remote working role. Travel to international events will be a requirement of the role. 

Other Skills and Abilities 

Proficient in; 

• Microsoft Office 365 e.g Word, Excel, PowerPoint, Outlook, Teams 
• CRM best practice (HubSpot) 

Equipment Requirements 

This is a home working role that requires you to provide some of your own equipment: 

• Broadband Internet (minimum 20 Mbps download / 10 Mbps Upload) 
• Office desk and chair 
• A suitable place to work that is noise and distraction free, warm and comfortable, and has a reliable electricity supply 

Company supplied equipment includes PC, web camera, headset/speaker. All necessary software applications and licences.