Research Assistant (Graduate) – Techtelligence

About Techtelligence

Techtelligence is Today Digital’s emerging market-intelligence platform, built to turn first-party editorial data, behavioural signals, and expert insights into practical intelligence for technology buyers and vendors.

We’re building a data-driven research and content engine powering UC Today, CX Today and Today Digital’s commercial products. The Research Assistant will play a key role in supporting our research programmes, content development, and data operations.

Role Overview

The Research Assistant provides hands-on support across research projects, data preparation, content creation, and insight development. You’ll help gather information, analyse trends, compile reports, and support the successful delivery of internal and client-facing research outputs.

This role is ideal for someone who is data-driven, analytical, organised, curious, and excited about enterprise technology, digital transformation, and market insights.

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Key Responsibilities

Research & Analysis

• Conduct desk research on B2B technology markets (customer and employee experience).
• Gather and validate information from analyst reports, vendor materials, surveys, and industry sources.
• Track vendor announcements, market movements, and product updates.
• Support preparation of research briefs, topic insights, and trend summaries.

Data Collection & Insight Extraction

• Assist with managing Techtelligence taxonomy and tagging structures across WordPress sites.
• Help compile weekly engagement insights (GA4, WordPress analytics).
• Extract high-value data points and convert them into visuals or summaries.
• Support development of buyer personas and content-affinity profiles.

Content Support

• Draft short research summaries, data-led insights, and supporting paragraphs for reports or blogs.
• Help format research outputs, including charts, tables, and presentations.
• Assist preparing content for Techtelligence surveys, newsletters and insight briefs.
• Ensure research content is accurate, sourced, and aligned with editorial standards.

Project Support & Administration

• Organise research references, documents, and knowledge repositories.
• Support project timelines, ensuring tasks are completed on schedule.
• Coordinate with Marketing, Editorial, and Commercial to deliver research projects smoothly.
• Maintain research calendars and assist with internal reporting.

Required Skills & Experience

• Strong written communication skills; able to summarise complex topics clearly.
• Analytical mindset with high attention to detail.
• Comfortable working with data in spreadsheets or basic analytics tools.
• Ability to research reliably using online sources, industry reports, and public datasets.
• Organised, proactive, and able to juggle multiple tasks.
• Interest in enterprise technology markets (AI, UC, CX, cloud, digital workplace).

Nice to Have

• Experience with WordPress, GA4, Looker Studio, or similar tools.
• Experience producing reports, insights, or structured research deliverables.
• Background in business, marketing, data, journalism, or similar.

Success Indicators

• Timely delivery of research tasks and content support.
• High-quality insight summaries and data contributions.
• Well-maintained research documentation and taxonomy structure.
• Consistent support across Techtelligence content and commercial projects.
• Positive feedback from Editorial, Marketing, and Commercial stakeholders.